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Shipping

 

Domestic & International Shipping:

  Please Note: we cannot ship outside the U.S.A. Certain products containing materials classified as "Hazardous Materials" (HAZMAT) by the US Department of Transportation (DOT). 

We will make every effort to ship your order out to you as quickly as possible! Packages are normally sent within 1-5 days of receiving the order.

We will do our best to get your order complete and get your package sent as soon as possible. We provide fast, efficient shipping. If for any reason we can not send out your order out to you we will notify you right away.

In the United States all orders are either shipped through UPS or USPS. You will receive an e-mail at the time your package is sent with a tracking number for your box.This tracking number will allow you to know when your order will be delivered to your door.

The standard UPS GROUND DELIVERY time in the CONTINENTAL (48 States) UNITED STATES is between 3 and 9 BUSINESS DAYS (not counting Saturday or Sunday as UPS does not pick up or deliver on the weekend).

US postal will be used for all orders with Military APO and FPO addresses.

Hair color orders may take 7 days to fill. THESE ARE FILLED TO ORDER SO THAT COLORS ARE ALWAYS FRESH.

International Customers:

You will have the choice of choosing UPS or US Postal Service. UPS has a very fast delivery time along with an excellent tracking system. US Postal service is a better economical choice but delivery times can vary ( 3-10 weeks) and tracking the box is difficult. We cannot guarantee delivery times on US Postal service but we can tell you a time when you choose UPS!

By clicking the submit button for your order, you agree to pay your country's duties, Brokers fees and Tariffs upon arrival of your package. Be sure you are aware of your country's policies as cancellation of your order upon arrival will make you liable for shipping charges both ways along with a 10% restocking fee.

 Before ordering, please be certain that your Customs regulations do not require any import license. Also be certain that the items you will be ordering are not "prohibited goods". Certain EU countries also prohibit cosmetics from being imported from non-EU member nations.

SHOULD ANY INTERNATIONAL SHIPMENT FAIL TO CLEAR CUSTOMS AND/OR BE CONFISCATED BY YOUR COUNTRY'S CUSTOMS OFFICE AND DESTROYED YOU ARE ASSUMING FULL FINANCIAL LIABILITY FOR ANY LOSS. WE WILL BE HAPPY TO REFUND ANY MERCHANDISE RETURNED TO US UNDER THESE CIRCUMSTANCES HOWEVER THE ORIGINAL SHIPPING COST WILL NOT BE REFUNDED UNDER ANY CIRCUMSTANCE.

Certain products contain materials classified as "Hazardous Materials" (HAZMAT) by the US Department of Transportation (DOT). Products containing hazardous materials ship ground transport.

 

 

 


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